CUSTOMER GUIDELINES

Our web store receives orders 24/7 but our warehouse pick up has a cut-off of period of 12:00 noon from Mondays through Fridays only. All orders placed and paid before the cut off time will be processed and picked up from our warehouse on the same day. 

For orders placed and paid beyond the cut off time (12:00 noon, Mondays to Fridays), processing and warehouse pick up will be on the next business day.

We offer FREE shipping for orders amounting to PHP999 and above.


    IN STOCK / ON - HAND 

    We try and process orders as quickly as possible, but we do ask for 24 hours to be able to process your order.

    Processing & delivery:

  • NCR Orders - 1 to 3 business days.
  • Provincial Orders - 2 to 4 business days.
    

     PRE-ORDER  

  • Cutoff Date: MAY 23, 2018 (All orders must be placed and paid before the cut off time - Wednesday, May 23, 2018) 
  • Estimated Delivery Date: JUNE 4 - 6, 2018
  • PRE-ORDER MAY 16, 2018 (BATCH) - IN-TRANSIT | Estimated Delivery Date: May 28 - 30, 2018. 

     Processing & delivery:

  • NCR Orders - 7 to 10 business days.
  • Provincial Orders - 10 to 14 business days.
        
You will receive a shipping notification email with tracking information as soon as your order ships. 
*Please provide your active / correct email address, all information including your tracking number will be sent there.