CUSTOMER GUIDELINES

All confirmed orders paid will be dispatched the next day.

We ship Monday to Friday only.


    IN STOCK / ON - HAND 

    We try and process orders as quickly as possible, but we do ask for 24 hours to be able to process your order.

    Processing and delivery:

  • NCR Orders - 1 to 3 business days.
  • Provincial Orders - 2 to 4 business days.

     PRE-ORDER

    The 2018 Chinese Spring Festival (CHINESE NEW YEAR) is coming soon, and our supplier will have a holiday from     January 29 to February 22, 2018. PRE-ORDER SCHEDULE BELOW.

  • BATCH I: FEBRUARY 16, 2018 (All paid orders from January 25 - February 16, 2018)
  • ESTIMATED DATE OF ARRIVAL: MARCH 5, 2018 (PROCESSING)
  • BATCH II: FEBRUARY 28, 2018 (All paid orders from February 17 - 28, 2018)
  • ESTIMATED DATE OF ARRIVAL: MARCH 13, 2018 (NOW ACCEPTING ORDERS)

     Processing and Delivery:

  • NCR Orders - 7 to 10 business days.
  • Provincial Orders - 10 to 14 business days.

An e-mail containing your tracking number will be sent once your order has been dispatched.