FREQUENTLY ASK QUESTIONS:

1. ORDER PROCESSING AND DELIVERY

    a. How much is shipping?

        We ship anywhere in the Philippines for: 

        Metro Manila (NCR): PHP 100 

        Provincial: PHP 220

        For orders over PHP 999, nationwide shipping is FREE.

    b. When will I get my order?

        Please refer to our Customer Guidelines for further information on shipping times here

    c. How can I track my order?

        Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the courier's website. 

        By clicking the link, you will be able to check the status of your order once in transit.

    d. Can I change my shipping address?

        Once your package has been picked up, you can’t make changes to your delivery address. 

        But in case your location is hard to find, we'd appreciate you providing us with more details (ex. nearby establishments, landmarks, color of the gate, etc.).


 2. PAYMENT OPTIONS

    a. Pay by Bank 

        - Bank of the Philippine Islands

        - Banco De Oro

    b. Credit Card

        We accept all major credit cards through PayPal even if you don’t have a PayPal account.

    c. Cash on Delivery

        We accept Cash on Delivery (COD) within Metro Manila and nearby provinces (Laguna, Rizal and Cavite).

        With this service, you can pay in cash to our partner courier upon receipt of your order. 

        Simple. Secure. Hassle-free! Enjoy having a peace of mind when you purchase using COD.

        COD FEE: PHP 150

        Covered Areas:

        LAGUNA - Binan, San Pedro, Sta. Rosa and Cabuyao.

        CAVITE - Imus, Trece Martires, Gen. Trias, Bacoor, Dasmarinas, Noveleta, Kawit, Tanza, Rosario, Cavite City.

        RIZAL San Mateo (Ampid 1-2, Guitnang Bayan 1-2) Cainta, Taytay, Angono, Antipolo( Cupang, Mayamot, San Isidro, San Jose, Dalig, San Roque, Dela Paz, Sta. Cruz.


3. WEB INQUIRIES

    a. Do I need to make an account to shop online?

        No need! You can sign in as a guest at checkout.

    b. I have more questions. Can I talk to someone at Carry Me PH?

    Sure, if you still need help, you can message us at +63 998 855 6107